Appointments

Call us on 01546 462001 and we'll take your query. You can call between 8am and 6pm.  

A new appointments system was introduced on 29th May 2017 (details on our homepage)

Online Appointments

You will soon be able to book appointments online using Patient Services. 

In order to register for this service, please ask at reception- you will be asked to complete a form and provide ID and following this will be sent a link to complete your registration.

Extended Hours

We run one late evening surgery every week between 18:00 - 20:00, where you can see a doctor or a nurse. Late surgery is usually on a Thursday, although this may change, depending on staff availability. Due to the lack of staff availability the Extended Hours service has been temporarily withdrawn during the COVID-19 outbreak

Nursing Team

Our nursing team has an extensive mix of advanced skills.

You are able to book nurse appointments in advance and on the day. 

Some of our team are able to deal with acute, chronic and specialised medical problems in the same way as our GPs.

You may be advised to see a specific nurse rather than a GP and similarly you may ask to see a specific nurse rather than a GP.

Telephone Consultations

With our new appointment system, introduced on 29th May 2017, we can take telephone queries at any time during our opening hours and will call you back the same day. Occasionally the GP will request you book a consultation in advance to discuss specific results, reception will advise you.

Cancellations

If you can’t attend your appointment please tell us as soon as possible so we can give the slot to someone else.

Physio

Do you need help with muscle or joint problem? Is it interfering with your life or work? For advice and self care information - www.nhsinform.co.uk/msk or 0800 917 9390 - National Helplines are open Monday to Friday 9am till 5 pm. (0800 numbers are free to call from mobiles and landlines - you must be aged 16 or over to use this service.)

Home Visits

Our surgery has specialist equipment and facilities which allow us to treat patients effectively. The surgery is the best place for you to see your doctor.

If you can’t make it to the surgery and need the doctor to visit you at home you can help us schedule your appointment more easily by calling reception on 01546 462001 before 10:00.

Been Off Work?

Sickness Certificates

If you unable to work due to any illness or injury lasting fewer than seven days you do not need a doctor’s sickness certificate.

Your employer may ask you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence you are sick

If you are sick for more than seven days your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

A medical certificate, now called a 'Statement of Fitness for Work’, from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. Your employer may still ask for a medical certificate from your GP.

It is up to your employer to decide if you are incapable of work.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced in 2010. The note will help you return to work sooner by providing your employer with more information about the effects of your illness or injury, so they can support you.

You can find more information on the Direct.Gov website.