We accept patient registrations from anyone living within our practice boundary- please check below to ensure you are eligible, should we become aware that you are permanently living outside our practice area you will be removed from our practice list.

As a guide, these places form our practice boundary:

Crarae Gardens, Minard

Ardtilligin, by Tarbert

Lochmelfort Hotel, Kilmelford

Portnasherrich, Lochawe

Cretshengan, by Ormsary

All new patients are asked to provide proof of any current medication, so we have an accurate record of any medication you are taking and can ensure your prescriptions are up to date.

You can receive medical treatment from the date you register.

To register permanently, you’ll need to complete a registration form. You can:

• Fill out an online registration form
• Attend the practice and ask at reception

When you register with us, it’s recommended but not compulsory that you provide information to confirm your:

• Identity (Passport, Driving License, Birth Certificate)
• Address (Bank statement, Utility bill)

If you wish to access Patient Online Services, you will be required to attend the practice to confirm your identity by providing a Passport, Driving License or Birth Certificate.

You will not be delayed or refused registration at the GP practice if you can’t provide identification or proof of address.

Anybody in Scotland can access primary care services at a GP practice without charge.

You can only register permanently with a GP practice if you’re staying in the area for more than 3 months. If you’re not, you may still be treated but as a Temporary Resident.

We support access to healthcare for more vulnerable groups including Gypsy Travellers, refugees, people seeking asylum and people experiencing homelessness.

• You can register in person at the GP practice.
• You can ask for help filling forms in.
• You do not need ID, but if you have any you should bring it with you.
• You do not need to have a fixed address.
• Your immigration status does not matter.

For more information on being treated as a Temporary Resident please contact or attend the practice.

We provide sexual health services to patients registered and not registered with our practice. 

This includes:

• Screening for STDs in the absence of symptoms
• Testing for STDs in the presence of symptoms
• Provision of treatment for STDs including Chlamydia and Gonnorhoea.
• Referral to specialist sexual health services based at the Sandyford clinic in Glasgow if required.

Please contact reception and make clear that you wish to access sexual health services.

As a parent, family member or carer, you may wish to access information or services for someone else. 

All patients over 16 years of age are presumed to be able to communicate and make decisions about their healthcare and should be afforded confidentiality. This means that we will ask for permission from any registered patient over the age of 16 to discuss any aspect of their health or care with another individual. Exceptions to this would include situations in which the individual patient is unable to communicate or make decisions for themselves and there is a legally appointed proxy (e.g. a Welfare Attorney or Welfare Guardian)- in this scenario, we ask for a copy of the legal document granting these powers to place in the clinical records. 

In all other situations, if a registered patient would like our practice to communicate with a family member or carer regarding their health and care, we ask that this form is completed and returned in person to the practice.

All patients registered with our practice are nominally allocated to a named GP but our whole team work very closely together and share patient records to provide continuity. 

• Patients do not need to see their named GP when they book an appointment with the practice.
• Patients are entitled to choose to see any GP or nurse in the practice.

For some patients, regular access to the same GP is preferable, for example patients with particularly complex or life-limiting illness. If you and your GP agree that you should speak to the same clinician wherever possible, please tell us this when you call and we will try to maintain access to the same clinician.